General Information
How can I place my order? And what is included in your collection?
You must register with us and create an account on our website. This account will contain all the information, like name, delivery address, email address, phone number, credit card, or debit card information. You may then choose the product that you would like to order by going to the shop page. Finally, when you check out, you have placed your order. You will shortly receive an email confirming the acceptance of your order. Our collection includes luxury Indian Partywear suits and Pakistani partywear suits.
What if I receive a faulty product?
This never happens because we make sure to provide an excellent customer experience and high-quality Dresses Pakistani and Dresses Indian. If you face such a situation, you can send us a picture of the faulty product in our email. If we find that the fault is by our side, we will pick up the order from your address and deliver a new product.
Do you allow your customers to make changes in their order?
Yes, the “amend the order” option is only available before we dispatch the order. You can go to your account and amend the order that you have placed. But once we have dispatched the order, you can not make any changes to it. Moreover, the same applies to the order cancellation as well. We allow our customers to cancel their order anytime before its dispatch.
Can I track my order?
Once you place your order, we send you the order confirmation email. With this email, you will receive your order tracking reference number and a parcel tracking link from us too. By using this, you can easily track your order.
In how many days will I receive my order?
If you are residing within the USA, you will receive your product within five days of your order confirmation. However, if you are an international client, the delivery may take up to 10-12 days.
What happens once I have placed my order?
Once you have placed your order. You will soon receive an order confirmation email. You need to click the link and confirm the order. Only then we accept the order and start its processing.
What payment methods do you accept?
We accept
- AfterPay
- AmazonPay
- Apple pay
- Google pay
- Stripe
- Paypal
Is it safe to use a debit or credit card for making payments?
Yes. Our website is entirely encrypted and highly secure for all your credit or debit card information. Nobody, except for the concerned authorities/authorized personnel, will get access to your credit or debit card details.
What if my payment fails?
The payment failure may be because you have provided incorrect account details. So make sure that you provide the correct details.
Is cash on delivery option available for international customers?
Sorry, the cash-on-delivery option is not available for international clients. But the online payment methods we accept are an easier option for you.
If an item is out of stock, how do you notify your customers of its re-arrival?
Below every article, there is an option of “ Notify me when the item is restocked.” Upon clicking, you will need to give us an email address. We use this email address to notify you of the availability of your desired item.
How can I apply a gift card or a discount code?
On the checkout page, you will find a “ gift card or discount code” text bar. You can enter your discount code in that text bar. Discount code will automatically be applied to your total amount.